How to Use AcademicBlue Student Health Insurance

Always keep your insurance card with you and present it when you seek medical care. You will only be required to pay your part of the medical bill with insurance applied. The remaining balance will be billed directly to insurance by your medical provider. BlueCross and BlueShield of Texas is the provider for the AcademicBlue UT System Student Health Insurance Plan (UTSHIP).


Where To Go For Care

Nurse Advice Lines

  • Nurse Advice Lines are staffed 24/7 and provide advice about caring for an illness at home or seeing a healthcare provider.
  • University Health Services Nurse Advice: (512) 475-6877
  • BlueCross and BlueShield of Texas Nurse Advice: Number on the back of your insurance ID card.

University Health Services

University Health Services (UHS) is the on-campus clinic available to all enrolled students at UT Austin.

Treatments and Available Services include:

  • Routine Medical Care
  • Prescriptions
  • Urgent Care
  • Gynecology Clinic
  • Allergy & Immunizations
Location:Student Services Building, 100 Dean Keeton
Appointment Required:Yes
Open Times:Monday - Friday, 8:00 a.m. - 5:00 p.m.
Telephone:(512) 471-4955

Urgent Care Clinics

For urgent conditions that can be treated outside of a hospital but require prompt attention.

Treatments include:

  • Sprained Ankles
  • Fevers
  • Minor Injuries

University Health Services

Location:SSB 1st Floor
Appointment Required:Yes
Open Times:Monday - Friday, 8:00 a.m. - 5:00 p.m.
Phone Number:(512) 471-4955

CareNow Urgent Care

Location:3906 North Lamar Boulevard Suite 100
Appointment requiredNo
Open Times:7 Days / Week, 9:00 a.m. - 9:00 p.m.
Contact:(512) 861-8040

Emergency Room

Very severe or life-threatening issues.


Appointment Required:No
Open Times:24 hours, 7 Days / Week
Contact:Dial 911 or walk-in

*Dialing the numbers “9-1-1” on any phone will call an ambulance to your location. Ambulances are often expensive but can be lifesaving in a serious medical emergency.