Drop-In Services

Services Available


Front Desk Services

The Texas Global front desk is open Monday through Friday from 8 a.m. to 5 p.m. The front desk can assist with general questions and previously scheduled document pick-ups. The front desk is staffed by non-advisors and cannot provide immigration advising.


Walk-In Services for SSN Letters and Travel Signatures

These are our current walk-in hours for students:

  • Mondays, 9 a.m. to 12 noon.
  • Thursdays, 1 p.m. to 4 p.m.
  • Friday, 1 p.m. to 4 p.m.

These are our current walk-in hours for scholars:

  • Wednesdays, 1:30 p.m. to 4 p.m.

International students and scholars may walk-in to request:

  • I-20 or DS-2019 travel signatures (students and scholars)
  • Social Security Employment Verification Letter signatures (students only)

Please note that these services are also available via myIO, and do not have to be done on a walk-in basis.