Drop-In Services

Services Available


Front Desk Services

ISSS is now located in the Main Building (MAI), Room 7, on the ground floor of the UT Tower during the renovation of 2400 Nueces.

The Texas Global front desk is open Monday through Friday from 8 a.m. to 5 p.m. The front desk can assist with general questions and previously scheduled document pick-ups. The front desk is staffed by non-advisors and cannot provide immigration advising.

Walk-In Services for SSN Letters and Travel Signatures

International students and scholars may walk in to request:

  • I-20 or DS-2019 travel signatures (students and scholars)
  • Social Security Employment Verification Letter signatures (students only)

Please note that these services are also available for students and scholars via myIO, and do not have to be done on a walk-in basis.


  Location Student Walk-in hours Scholar Walk-in hours
3/27/2023 until end of 2023 Main Building (MAI 7) Tuesdays, 1:00 p.m. to 4 p.m. Wednesdays, 1:30 p.m. to 4 p.m.