Drop-In Services

Services Available

Front Desk Services

Location: We are located at 2400 Nueces St., Suite B.

Hours: The Texas Global front desk is open Monday-Friday, 8 a.m.-5 p.m.

The front desk can help with general questions and previously scheduled document pick-ups. The front desk staff are not ISSS advisors and cannot provide immigration advising.

Signature Hours

International students and scholars may walk in to request:

  • I-20 or DS-2019 travel signatures (students and scholars)
  • Social Security Employment Verification Letter signatures (students only)

Please note that these services are also available for students and scholars via myIO and do not have to be done on a walk-in basis.

Hours

Student Signature Hours

Wednesdays, 1-4 p.m.

Fridays, 9 a.m.-noon

Scholar Signature HoursMondays and Wednesdays, 1-4 p.m.

Express Advising

For international students with quick questions.

  • No appointment needed
  • For quick immigration questions or quick questions about pending requests

Location: 2400 Nueces St., Suite B

Check-in hours:

  • Starting April 6: Mondays, 1-1:30 p.m.
  • Fridays, 9-11:30 a.m.
  • Wednesdays, 1-3:30 p.m.

Please be aware that check-in may end early depending on the line.