Enroll in the emergency medical and security assistance services by registering your trip in the UT Austin International Travel Registry (ITR).
Register your trip in the UT Austin International Travel Registry (ITR).
All employees (or their administrative support) are required by the UT System (per UTS 190) to register their university-related international travel in the ITR in order for the trip to be registered with On Call International (the contracted emergency medical and security assistance provider).
All employees are also required to read and agree to the terms of a COVID-19 waiver as part of the ITR registration process.
Once the trip is registered, email a copy the confirmation page to grs@austin.utexas.edu.
On Call will enter your trip information upon receipt in their Travel Monitoring platform, powered by OnSolve:
- Depending upon the risk rating of your destination, you may receive a pre-travel advisory email containing standing health and safety advice.
- You will be registered to receive critical incident alerts via email for your destination prior to departure and while you are traveling, should any be issued.
- You will be registered to use the OnSolve Risk Intelligence app and you will receive an emailed invitation to download it. To optimize usage of the app, configure the settings as recommended in the Mobile App User Guide.
- Emails from On Call International (OCI) Alerts will be sent from an @onsolve.com email domain. We suggest you designate this domain in your email as a Safe Sender.