The International Oversight Committee at Texas Global is charged with administering the UT Travel Policy to Restricted Regions to protect the well-being of students, faculty and staff traveling abroad on UT-related activities.
About Global Risk and Safety
The well-being of UT Austin students, faculty, and staff is the primary concern of the Global Risk & Safety unit of Texas Global.
In support of the mission and core values of The University of Texas at Austin, we monitor worldwide travel conditions and compile and disseminate safety resources to assist students, faculty and staff traveling abroad on official university study or business.
We also lead UT Austin’s International Oversight Committee (IOC) and work in partnership with Education Abroad, Travel Management Services and other units across campus to provide guidance related to matters of international health and safety, so that research and study abroad continue to enrich the lives and careers of our students, faculty and staff.
General Health and Safety FAQs
- What is Global Risk and Safety? How is it different than Education Abroad?
Global Risk and Safety (GRS) is a unit within Texas Global, dedicated to the well-being of UT Austin students, faculty, and staff abroad. We monitor worldwide travel conditions and distribute safety resources to assist travelers on official university travel. While not technically a part of the Education Abroad unit, the GRS team works very closely with them, especially during a crisis.
- Where can I find health and safety resources for traveling abroad?
Visit the Health and Safety Resources page.
- Who do I contact for questions or concerns about non-emergency health and safety issues?
Contact the Global Risk & Safety team in the UT Texas Global at (512) 232-9581. Our business hours are 8am to 5pm CST, Monday through Friday. You can also email firstname.lastname@example.org for questions/concerns related to Restricted Regions, insurance, or non-Restricted Regions travel.
- What happens if there is a crisis abroad?
Global Risk and Safety closely monitors world events and news. The moment we hear about an emergency abroad where UT Austin travelers are located, we start contacting those individuals to confirm their safety and to ascertain if they need any assistance. This is why it’s very important to respond to any emails or phone calls you get from us – otherwise, we will start contacting your emergency contacts. We also work very closely with Education Abroad during these instances.
- What do I do if there’s an emergency while I am abroad and need help?
If you are experiencing a true emergency and need urgent medical care or police assistance, dial the country’s equivalent to 9-1-1 for immediate help, and then contact On Call International as soon as it is safe to do so.
For any other problem, contact On Call International first using:
- UT’s dedicated phone +1-978-651-9722 or
- Via Live Chat at www.oncallinternational.com/chat/direct, or
- Email email@example.com
- Additionally, you can contact the UT Austin Police Department at (512) 471-4441. All lines are 24/7 and calls will be immediately routed to the appropriate Texas Global crisis manager. Our email address for emergencies is EmergencyAbroad@austin.utexas.edu.
- Do you contact my emergency contacts?
Only if there is an emergency and we cannot reach you. This is why it is very important to respond to any emails or phone calls you receive from us.
In an Emergency
For emergencies abroad involving UT Austin students, faculty or staff, please contact On Call International through one of the following methods:
- UT dedicated phone +1-978-651-9722
- Live Chat at www.oncallinternational.com/chat/direct
- Email firstname.lastname@example.org
Alternatively, contact the UT Police Department 24/7 at (512) 471-4441. All calls will be immediately routed to the appropriate Texas Global crisis manager.