The International Oversight Committee at Texas Global is charged with administering the UT Travel Policy to Restricted Regions to protect the well-being of students, faculty and staff traveling abroad on UT-related activities.
About Global Risk and Safety
The well-being of UT Austin students, faculty, and staff is the primary concern of the Global Risk & Safety unit of Texas Global.
In support of the mission and core values of The University of Texas at Austin, we monitor worldwide travel conditions and compile and disseminate safety resources to assist students, faculty and staff traveling abroad on official university study or business. The GRS team regularly attends conferences and workshops for international travel and security professionals to stay informed and trained so we can support the UT Austin community.
We also lead UT Austin’s International Oversight Committee (IOC) and work in partnership with Education Abroad, Travel Management Services and other units across campus to provide guidance related to matters of international health and safety, so that research and study abroad continue to enrich the lives and careers of our students, faculty and staff.
- What happens if there is a crisis abroad?
Global Risk and Safety closely monitors world events and news. The moment we hear about an emergency abroad where UT Austin travelers are located, we begin contacting any potentially impacted travelers to confirm their safety and to ascertain if they need any assistance. This is why it’s very important to respond to any emails or phone calls you get from us – otherwise, we will start contacting your emergency contacts. We also work very closely with Education Abroad during these instances.
- What do I do if there’s an emergency while I am abroad and need help?
If you are experiencing an emergency that requires urgent medical care or police assistance, the first thing you should do is dial the country’s equivalent to 9-1-1 for immediate help. You should then contact On Call International as soon as it is safe to do so through one of the methods below.
For any other problem, contact On Call International first using:
- UT’s dedicated phone +1-978-651-9722 or
- Via Live Chat at www.oncallinternational.com/chat/direct, or
- Email email@example.com
Additionally, you can contact the UT Austin Police Department 24/7 at (512) 471-4441. All calls will be immediately routed to the appropriate Texas Global crisis manager. Our email address for emergencies is EmergencyAbroad@austin.utexas.edu.
- Do you contact my emergency contacts?
Only if there is an emergency and we cannot reach you. This is why it is very important to respond to any emails or phone calls you receive from us.
General Health and Safety FAQs
- How is Global Risk and Safety different than Education Abroad?
Global Risk and Safety (GRS) is a separate unit within Texas Global, dedicated to the well-being of UT Austin students, faculty, and staff abroad. We monitor worldwide travel conditions and distribute safety resources to assist travelers on official university travel. The GRS team works closely with the Education Abroad unit, especially during crisis situations.
- Where can I find health and safety resources for traveling abroad?
Visit the Health and Safety Resources page.
- Who do I contact for questions or concerns about non-emergency health and safety issues?
Contact the Global Risk & Safety team in the UT Texas Global at (512) 232-9581. Our business hours are 8am to 5pm CST, Monday through Friday. You can also email firstname.lastname@example.org for questions/concerns related to Restricted Regions, insurance, or non-Restricted Regions travel.