myIO for Departments

Welcome to myIO. This page details what you need to know in order to best utilize this tool for your international population.

myIO is an immigration case management system utilized by Texas Global at The University of Texas at Austin to assist International Student & Scholar Services (ISSS).

As a departmental staff member you will be required to attend a training on myIO before you will be able to access the system. Once you have attended the training, you will be able to log into the system and submit various immigration status initiation requests.

If you are having issues logging into myIO, please try the following:

• Use only the top-level URL for myIO: https://isss.io.utexas.edu/. Saved bookmarks may no longer work.
• Clear the cache and cookies from your browser.
• Use Firefox or Internet Explorer when accessing myIO. We have heard that users have issues accessing myIO in Chrome.

Currently Available through myIO

Using myIO, you will be able to initiate ISSS requests to help your international population obtain suitable immigration statuses.

J-1 Exchange Visitors

Request Initial Document

You can request a DS-2019 issuance for a prospective J-1 Exchange visitor. If the visitor does not already have a UT EID, you will need to have them create one.

J-1 Student Intern Request

You can request a DS-2019 issuance for a prospective J-1 Student Intern. If the visitor does not already have a UT EID, you will need to have them create one.

Extend an Existing J-1 Program

This will allow you to request an extension of an existing J-1 Exchange Visitor's program.

H-1B Employees

Initiate an H-1B Request

Start the process for a new H-1B employee or extend an existing H-1B. Please remember to initiate 6-8 months prior to the requested start date.

Lawful Permanent Residency

Initiate an LPR Petition

For those with teaching duties, initiate within 6 months of the date on the offer letter to utilize the streamlined process of PERM Special Handling. For those without teaching duties, the LPR process must start no later than the 3rd year of one's H-1B status.

Other International Scholars

Adding Other Scholars

Notify us of any scholars in F-1 OPT status from other institutions. Please note: current UT students on F-1 OPT do not need to be reported.

Services not in myIO

These services are not currently in myIO, but we are working to bring them in. For the time being, you will need to submit paper copies to our office.

TN	Please email scholars@austin.utexas.edu to initiate a TN request.
E-3	Please email scholars@austin.utexas.edu to initiate an E-3 request.
O-1	Please email scholars@austin.utexas.edu to initiate an O-1 request. Initial O-1 Petitions require abundant preparation. Please initiate these 12 months prior to the requested start date. Extensions should be initiated 6-8 months prior to the expiration of the current status.

Still have questions?

Check out our FAQ for departments.