Please Note: this link will take you directly to the client services page. If you are not authorized to access myIO, you will not be able to request any services.
myIO for Scholars
Welcome to myIO. This page details what you need to know about how to best use the service during your time at The University of Texas at Austin. myIO is an immigration case management system utilized by Texas Global at The University of Texas at Austin to assist International Student & Scholar Services (ISSS).
If you are having issues logging into myIO, please try the following:
- Use only the top-level URL for myIO: https://isss.io.utexas.edu/. Saved bookmarks may no longer work.
- Clear the cache and cookies from your browser.
- Use Firefox or Internet Explorer when accessing myIO. We have heard that users have issues accessing myIO in Chrome.
Services in myIO
The below services are available through myIO.
J-1 Exchange Visitors
Upload a copy of your latest Passport.
Upload a copy of your latest Visa.
Is your DS-2019 lost or damaged? Use this form to request a new one.
Are you a former J-1 Scholar and need archived immigration documents? You can request copies of them through this form.
Let us know if you are looking to transfer your DS-2019 to another program.
Complete this form to request a DS-2019 for dependent children.
Complete this form to request a DS-2019 for your spouse.
Has your insurance expired or is about to expire? Update ISSS with your latest insurance information. Having current valid insurance is required to maintain a valid J-1 Status.
All you need to know about extending your DS-2019.
Are you a new J-1 Exchange Visitor? Please sign up for the mandatory J-1 Orientation.
Has a department at UT requested a DS-2019 for you? Check the status of your request.
Are you a prospective J-1 Student Intern? Check the status of your request.
Has your department initiated an H-1B request for you? Use this link to check the status.
Lawful Permanent Resident
Has your department initiated a Lawful Permanent Resident Petition Sponsorship request with our office? You can check the status of it here.
All Other International Scholars
Regardless of your immigration status you can utilize myIO to keep your contact details updated.
Have a new emergency contact? Use this link to update it.
You can update your unofficial email and phone number with our office. NOTE: if you need to update your official email address, local address, permanent address, etc. You will need to use the all my address page in UT Direct.
Services not in myIO
These services are not in myIO, but will help keep us informed of your latest contact details.
If you need to update your official:
- Email Address
- Phone Number
You can do that here. Note: if you are a J-1 Exchange Visitor you are required to have a phone number and US local address on file.
If you are a J-1 Exchange Visitor with UT Insurance you can use this to provide us with updated insurance information.