Operations Notice

Due to the large volume of customers, Passport Services must often close early in the morning. To increase your chances of being seen the same day, we strongly recommend arriving prior to our office opening. Thank you.

Hours and Location

All your passport needs in one central location.

Come see us to apply for a passport or get a photo. Not only do we serve the UT campus, we are open to the public and our neighbors in the greater Austin area, including Round Rock, Pflugerville, Cedar Park, Dripping Springs, Buda and beyond.


Monday - Friday, 8 a.m. - 2 p.m. 

It is strongly recommended to arrive as early as possible to increase your chance of being served at our facility. We do not make appointments. We welcome walk-up customers on a first come, first served basis. Due to limited staff, we can only accept a small number of applications each day. We often need to close our office very early and the wait times can be several hours for those we do serve. Please plan accordingly. 

The passport office is closed during all University of Texas at Austin holidays and follows the university's closure policy in the event of weather or emergencies.


Exterior of the Texas Global building, located at 2400 Nueces Street, Suite B.

Passport Services is located in the Texas Global building at 2400 Nueces Street, Suite B. The main entrance is on the ground floor at the northwest corner of Nueces and West 24th Streets. Passport Services is located on the second floor.

Screenshot of Google map at 2400 Nueces Street


There is parking available on the street or in the San Antonio Garage.

Note: Do NOT park in the small parking lot across the street (where Smoothie King is located). Your vehicle will get booted and the fine is $150.