Emergency Support

In case of emergency, please follow the steps below:

International Student and Scholars

Non Immigration Related Emergencies

Personal injury, urgent and unexpected hospitalization, sexual assault, automobile accident, robbery, missing persons. If you are experiencing a non-immigration-related emergency:

  • If you are on campus, call the UT Police Department at (512) 471-4441. Explain your situation and you will be connected to the appropriate Texas Global staff.
  • If you are off campus, call 911.
  • After you receive assistance,  notify ISSS.

Immigration Related Emergencies

Refer to the ISSS immigration emergency page.


Students, Faculty, and Staff Abroad

Emergency Support

Students on university supported travel requiring any type of emergency assistance abroad are instructed to contact International SOS at +1-215-942-8059 or +1-215-942-8478. International SOS accepts collect calls, and is available 24/7 to assist with overseas medical, security or legal emergencies.  As an alternative, students may also call UTPD at +1-512-471-4441.

Emergency E-mail

Our e-mail address is emergencyabroad@austin.utexas.edu.

Questions or Concerns about Health & Safety

If you have any questions or concerns about non-emergency health and safety issues (8:00 am – 5:00pm CST), contact the Global Risk & Safety team in the UT Texas Global at +1-512-232-9581.